List of tutorials to help you to setup and create Jira issues from ConfiForms forms

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  Creating Jira issue from Confluence with ConfiForms — In this tutorial you will learn how to create Jira issues with ConfiForms, in Confluence

  This tutorial is quite technical...

  • You need to understand the basic concepts of ConfiForms first
  • You need to know what is JSON format and what is API
  • Your Confluence server must have an application link to Jira configured
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  Create a Jira issue through a web service connection — Yes, you can create Jira issue with WebService IFTTT action (usual IFTTT to create Jira issues will not work for anonymous users as it does uses the Application link to connect to your Jira and that will not be available for anonymous users, while web service connection is available to anyone, unless you tell otherwise (setting up connection restrictions))

  Here is the demo (creates the issue and stores the Jira key back)

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  Create a Jira issue and a Confluence page that displays it — In this tutorial you will learn how to create Jira issue with Jira key saved back to ConfiForms form and create a page with Jira macro.
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  Create a Jira issue and store its issue key — Yes, you can create Jira issue with WebService IFTTT action (usual IFTTT to create Jira issues will not work for anonymous users as it uses Atlassian Application link to connect to your Jira and that will not be available for anonymous users, while web service connection is available to anyone, unless you tell otherwise (setting up connection restrictions))
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  Create Jira issues with attachments and remote links — Yes, you can create Jira issue with WebService IFTTT action (usual IFTTT to create Jira issues will not work for anonymous users as it does uses the Application link to connect to your Jira and that will not be available for anonymous users, while web service connection is available to anyone, unless you tell otherwise (setting up connection restrictions))

  Here is the demo (creates the issue and stores the Jira key back)

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  Create Jira issues for signed-in and anonymous users — This is a demo to illustrate how you can create Jira issue with ConfiForms IFTTT action "Create Jira" via Application link - for authenticated users

  And the same form uses webservices method to create a Jira issue for non authenticated / anonymous users

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  How to create a form to create a Jira issue from Confluence —

  What you will build

  A Confluence form that creates a Jira issue and saves the new issue key back to the submitted record.

  About this example

  Two IFTTT rules run in sequence: the first creates the issue through a configured web-service connection; the second updates the ConfiForms record with the returned key.

  Before you start

  Use ConfiForms on a Cloud test page and a Jira test project. An app administrator must configure the Jira connection, and its account must be allowed to create the chosen issue type. Adapt the project, issue type, required fields and connection references in the example.

  Build it step by step

  1. Define summary as Text, description as Textarea and jiraKey as a Jira field. Use the field rule shown below to hide the key for new records.
  2. Add a registration control for the form. Configure and select your Jira web-service connection in ConfiForms configuration.
  3. Add an onCreated IFTTT rule with action Create JIRA Issue. Name its result JI and adapt the JSON payload to your Jira project. Keep JSON escaping on user-entered values.
  4. After it, add an onCreated rule with action Create ConfiForms Entry and mapping entryId=[entry.id]&jiraKey=[iftttResult_JI.key].
  5. Display the saved records in a TableView, publish the page and submit one test issue.

  Check the result

  Check that exactly one issue was created with the expected summary and description. Confirm that the same issue key is stored in the ConfiForms record and remains after reloading. If creation fails, check the connection permissions, Jira’s required fields and the action error before retrying.

  Detailed walkthrough and configuration

  
  

  Creating Jira issues with ConfiForms app for Confluence cloud uses the same concepts and approach as the server/data center version